Frequently Asked Questions

I do not have enough money to pay up front. Do you have any payment plan options?
Yes! All we require is a 50% deposit to start the process. You will not be required to place another payment until the site is completed and ready to go live. Depending on the project, we also offer a payment plan where your balance can be separated into 3 equal payments. Please contact a representative to see if this option is available for you. We offer these payment plans for more flexibility to make your payments. These payment options are only for websites that are $499 or more. Some restrictions may apply.

Where are you located?
Our office is located in Spokane, Washington, however, we service clients throughout the United States and even have clients in other countries as well.

What kind of payments do you accept?
We accept all major credit cards including Master Card, Visa, and American Express among many others through our unique safe and secure state of the art payment link! We can also accept Checks, however, full payment will be required before we start your project if you pay by check.

I really like a specific site on the internet. Can you design my site to have the same similar features to look like it?
Yes, we can design sites to make it look and function like any website you choose.

Do you have a limit as to what you can actually design for me?
The answer to that question is a big NO! We can develop any type of site with the most advance functionalities created. We create anything from social networking sites similar to Facebook or MySpace, to large business enterprise sites that will require complete automation for customer service. Websites like these require many hours of programming and can be pretty expensive.

Is having a unique web presence a good investment towards my business?
Absolutely! Having a professional, unique website is very important for your business. Here at Weblexa, we take the time to research your industry to find out what is the most appropriate approach into designing your website while at the same time being cost effective. Creating a website is building your brand. We know how important your brand is for your business. At Weblexa, we have a great understanding of marketing so not only do we create websites that are visually impressive but we create web sites that have great conversion rates as well.

I'm ready to get started! How does this process work in starting or redesigning my own web site?
Its simple! All you have to do is request a free web design quote. This quote request is designed to help our programmers and designers give you an accurate price quote, and it also helps them know exactly what you are looking for on how you would like your website designed.

After I submit my free web design quote, will I be able to have any creative input on my site?
Absolutely! Once you submit the free web design quote, our design team will create a few "mock ups" of your new website within a few days! After you receive them, feel free to add in your input on colors, layout, presentation, etc. and we will work with you to create your own unique site however you see fit.

What is the next step after we decide on a final approval on my homepage?
After we come to an agreement on the creative concept, you can leave the rest to us! We will start designing the other pages once the concept is approved. After that, we will start programming the rest of the site.

Once my site is in production, when will I hear from you again?
Once we start working on your site, you will start receiving bi-daily and weekly updates on the progress of your website. Our Project Managers are always sure to keep in contact with you if you have any questions or adjustments that you would like to make throughout the design process.

Once I submit all of the information for my site, is there anything else that I need to do?
No. We only require for you to provide us with the site content and any images your site may require. Once you submit your domain information, we will be able to handle the process when registering your site - including your domain name, host information, etc.

How long does it take to complete a website?
It all depends. This can range between 1 and 5 weeks or more, depending on the complexity of the website. We agree to work expeditiously to complete the web design, but we cannot control delays that can possibly occur for anything that requires your action, such as providing content, approving sample mock ups, or any other adjustments. If we receive all required information, we will deliver your site on schedule. For jobs that need to be done faster than normal, we offer an express service for an additional fee to put your web design as first priority.

Does your company use templates to create these sites?
No! All of our websites are designed completely from the ground up. The finished product is a unique one-of-a-kind design with your own unique touch. We do not use any templates.

Are there any additional fees to maintain the site after it's completed?
There is a fee for hosting your web site. However, we do not charge for hosting for the first 3 months. After that, we only charge $9.95 a month for hosting services.

I don't know where to begin on creating my logo for my website. Can you create one for me?
Of course! We also have an array of graphic designers that have been creating logos for years. We can create one for you for as low as $150.

We need to bring more traffic our website. Can you assist us with marketing?
Yes! We have a Search Engine Optimization team with years of experience to help bring more traffic to your website. We can help your website rank ahead of your competition on Google, yahoo, MSN and among other popular search engines. We charge an affordable monthly rate for this service. please contact a representative for more details.

What are your Business Hours?
You can email or fax us anytime! Our normal hours of operation are 8:00AM to 6:00PM (PST) Monday thru Friday and and Saturday 10:00AM to 4:00PM.

I'm not part of a big corporation. Do you design sites for individuals who want a web presence?
Yes! We design sites for everyone! We have clients that range from large corporations to clients who just like websites that are fun and unique for their own personal satisfaction.

Some of your prices for your quality work are too good to be true. Are there any hidden fees?
When we submit a proposal, we do not hide any fees. We will break down in detail the costs and length of the project. We put out all of the information for our clients to see. We are proud to be so affordable for our clients.